As part of our ongoing dedication to improving customer service and overall customer experience, we performed an investigation into our guests’ wants and expectations. It consisted of review cards that were placed inside all rooms as well as an incentive program that our guest could take part in. Guests could go onto our online survey […]
Author: Charlotte Reid
This is a guest post written by my dear mother, who decided last year that she wanted to move back to her roots in a far off place know as Scotland. My mother has always placed great emphasis on knowing who you are and where you come from, and for as long as I can
Letting Agents Glasgow Helped My Mum Move CountriesRead More »
We recently took a trip round all three of the big islands of Japan, and we can say without a doubt that it was the most spectacular trip of all time. We loved every minute of it, from the deep tradition and culture that is still present today, to the amazing and strange new foods
Aside from the problems posed by the recent outbreak of Corona, when running a hotel there is lots to think about in terms of logistics, and with constant comings and goings in terms of deliveries and linen to be washed, hotels need to plan their operations carefully in order to stay efficient and productive. On
The Corona Virus has started to make its way from its origin in China, across the rest of Asia and into Europe. This serious virus has prompted quick action by some of the worlds governments, with flight restrictions, quarantines and isolation orders. World economies are starting to feel the impact of the virus, with the
More and more shops are recognising that bespoke shop outfitting and point of sales is the way to go when it comes to connecting to your customers. If you do not have an individual unique factor to your selling strategy then your customers will become increasingly unengaged and will most likely take their money elsewhere.
When it comes to designing customer-facing areas, you want a design that is unique and individual to your particular business and branding. The design of a shop or hotel should encompass the brand that stands behind it, and it should be used as an opportunity to tell the customers what you are all about. It
Bed and breakfast hotels are becoming more and more commonplace now as life evolves and people are searching for good deals in order to travel and see particular places. With the rise of AirBnB more people are becoming comfortable with the prospect of utilising bed and breakfasts as a cheap alternative to hotels. It can
Glass Partitions Glasgow Can Transform Your Bed & BreakfastsRead More »
Renovating your property is often more challenging than what it is initially perceived by property owners. The concept of improving a business’s offices is regularly underestimated by brands. If firms don’t appreciate the need for them to be able to constantly adjust to the requirements which people have regarding how they are going to better
WordPress hosting is our chosen hosting provider. Our website is powered by their servers and we make use of the service day in day out. This article will look at the overall hosting benefits to using this type of hosting service and just why it has become so popular across the world. Web Hosting In